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Privacy Policy

Last Updated: August 27, 2026

1688Warehouse respects your privacy and is committed to protecting the personal information you provide when using our website, purchasing assistance, China warehouse services, inspection services, consolidation services, customer support, and international shipping services.

This Privacy Policy explains what information we collect, how we use it, when we may share it, how long we retain it, and the choices and rights available to you.

By using 1688warehouse.com, contacting us, or using our services, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

1688Warehouse provides services designed to help overseas buyers purchase and manage goods from China, particularly through 1688.

Our services may include:

For the purposes of this Privacy Policy, references to “1688Warehouse,” “we,” “us,” or “our” refer to the operator of 1688warehouse.com and the services provided through it.

2. Information We May Collect

The information we collect depends on how you interact with us and which services you use.

2.1 Contact Information

When you contact us through the website, WhatsApp, email, or another communication channel, we may collect:

2.2 Product and Purchasing Information

When you request purchasing or sourcing assistance, we may collect information such as:

We use this information to understand and process your purchasing request.

2.3 Warehouse and Shipment Information

When goods are sent to our warehouse or shipped internationally, we may collect:

2.4 Inspection Photos and Videos

As part of our warehouse services, we may take photographs or videos of products, cartons, labels, packaging, or visible product conditions.

These images and videos may be used to:

We do not use customer-specific inspection media for unrelated promotional purposes without appropriate authorization.

2.5 Payment and Transaction Information

When you use our purchasing or shipping services, we may maintain records relating to:

Where payments are processed through third-party payment providers, those providers may process your financial or payment information according to their own privacy policies.

1688Warehouse does not necessarily receive or store complete bank card details when payments are processed by an independent payment provider.

2.6 Communications

We may retain communications between you and our team, including:

These records help us process your requests accurately, resolve disputes, and provide customer service.

2.7 Website and Technical Information

When you visit our website, certain technical information may be collected automatically, including:

This information helps us maintain, secure, analyze, and improve the website.

3. How We Use Your Information

We may use personal information for the following purposes:

3.1 To Provide Our Services

This includes using your information to:

3.2 To Communicate With You

We may use your contact details to:

3.3 To Improve Our Services

We may analyze service and website usage to:

3.4 To Protect Our Business and Customers

We may process information where necessary to:

3.5 To Meet Legal and Regulatory Requirements

Certain information may be processed or disclosed where necessary for:

4. Legal Bases for Processing

Where applicable data protection law requires a legal basis, we may process personal information based on one or more of the following:

The legal basis may vary depending on your location and the nature of the service.

5. How We May Share Information

We do not sell your personal information to advertisers.

However, we may share necessary information with third parties when required to provide our services.

5.1 1688 Suppliers and Sellers

When providing purchasing or after-sales assistance, we may share relevant order information with suppliers in order to:

Only information reasonably necessary for the relevant transaction should be shared.

5.2 Warehousing and Logistics Partners

Information may be shared with warehouse operators, couriers, freight forwarders, carriers, delivery companies, customs brokers, or other logistics partners involved in handling your shipment.

This may include:

5.3 Payment Service Providers

Where third-party payment providers are used, transaction information may be shared or processed as necessary to complete payments.

5.4 Technology and Website Providers

We may use third-party services for:

These service providers may process limited information on our behalf.

5.5 Government and Regulatory Authorities

We may disclose information where required by law, court order, customs requirement, regulatory request, or another lawful process.

5.6 Business Protection

Information may also be disclosed where reasonably necessary to:

6. WhatsApp and Other Third-Party Communication Platforms

Many customers may choose to communicate with us through WhatsApp or other third-party communication services.

When you use WhatsApp, your personal information and communications may also be processed by WhatsApp and its affiliated entities according to their own privacy policies and terms.

1688Warehouse does not control the independent data-processing practices of third-party communication platforms.

You should review the applicable privacy policy of any third-party service you choose to use.

7. Cookies and Similar Technologies

1688warehouse.com may use cookies and similar technologies to:

Cookies may include:

Essential Cookies

These cookies are required for basic website functionality and security.

Analytics Cookies

These cookies help us understand how visitors interact with the website.

Functional Cookies

These cookies may remember certain choices or settings.

Third-Party Cookies

Certain third-party tools, embedded content, analytics services, or integrations may place their own cookies.

Where required by applicable law, we will request consent before using non-essential cookies.

You can also control or delete cookies through your browser settings.

8. International Data Transfers

Because 1688Warehouse serves overseas customers and works with suppliers, warehouses, logistics providers, and transportation partners in different countries, your information may be processed or transferred across national borders.

For example, information may be transferred between:

Where required, we take reasonable steps to ensure that international transfers are handled in accordance with applicable data-protection requirements.

9. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

Some transaction and business records may need to be retained after completion of an order for legal, accounting, compliance, or dispute-resolution purposes.

10. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against:

However, no internet transmission, electronic storage system, or communication platform can be guaranteed to be completely secure.

Customers should avoid sending unnecessary sensitive personal information through unsecured communication channels.

11. Your Privacy Rights

Depending on your country or region, you may have certain rights regarding your personal information.

These rights may include the right to:

Some rights may be subject to legal exceptions or record-retention requirements.

To make a privacy request, contact us using the details shown at the end of this Privacy Policy.

We may need to verify your identity before processing certain requests.

12. Marketing Communications

If we send promotional or marketing communications, you may request to stop receiving them at any time.

You may:

Service-related messages, such as order confirmations, warehouse updates, payment information, or shipment notices, may still be sent when necessary to complete your transaction.

13. Third-Party Websites

Our website may contain links to:

1688Warehouse is not responsible for the privacy practices, security, or content of independent third-party websites.

We encourage you to review their privacy policies before submitting personal information.

14. Children’s Privacy

1688Warehouse services are intended for business and commercial users and are not directed toward children.

We do not knowingly collect personal information from children where such collection would be prohibited by applicable law.

If you believe a child has provided personal information to us improperly, please contact us so that we can review the situation.

15. Business Transfers

If 1688Warehouse is involved in a merger, acquisition, restructuring, sale of assets, or similar business transaction, information may be transferred as part of that transaction where legally permitted.

Any successor organization would be expected to handle relevant personal information in accordance with applicable privacy obligations.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

When changes are made, the Last Updated date at the top of this page will be revised.

We encourage users to review this Privacy Policy periodically.

17. Contact Us

If you have questions about this Privacy Policy, how your information is handled, or wish to exercise a privacy right, please contact us.

1688Warehouse

Website: 1688warehouse.com

Email: [crownwatchhub@gmail.com]

WhatsApp: +44 7732 448253

For privacy-related requests, please include enough information for us to understand and respond to your request.